FAQ

Frequently Asked Questions

How Many Years Has Your Factory Been Established?

Our company has been established for over 20 years, consistenty dedicated to the medical field and possessing extensive experience.

How Is The Quality?

Quality is our priority. You can rest assured, we have a professional team and pay cose attention to quality checks. Every product is fullyassembled and carefully tested by QC before being packed for shipment.

Who Could Provide The Warranty Service?

Normaly we provide one year warranty from the shipping date. Ifit is wthin the waranty period, the original factory will be responsible foit. If it is out of warranty, we will provide paid maintenance service.

Do your products have CE/FDA certification? Are the certificates valid?

All our medical devices have official CE/FDA /CFDA/FSC/ISO certification , and the certificates are in full validity with clear certification scope matching the products you inquired about. 

Is this product compatible with our existing medical equipment?

This product is fully compatible with the original equipment brand , with the same connection interface and performance parameters. It can be directly replaced and used without calibration, and we have provided samples to many customers using the same equipment with positive feedback.